Front Desk Officer/Office Boy Training

A Front Desk Officer/Office Boy Training course equips individuals with the skills needed to efficiently manage front office operations and perform essential office support tasks. The course covers key responsibilities like handling telephone calls, greeting visitors, and managing correspondence, ensuring a professional and welcoming environment. Students learn about office maintenance, including organizing supplies, managing mail, and keeping workspaces clean and orderly. Emphasis is placed on customer service skills, teaching participants how to interact politely and effectively with clients and colleagues.

The course also covers basic administrative tasks, such as filing documents, scheduling appointments, and using office equipment like printers and photocopiers. Practical exercises and role-playing scenarios help students gain hands-on experience in real-life situations. By the end of the course, participants should be well-prepared to handle the daily demands of front desk and office support roles, making them valuable assets in any business setting.